Frequently Asked Questions
WelcomeSanta.com is an online video visit company - facilitating live two-way visits between Santa and believers, on private servers. We partnered with Santa to spread the joy of Christmas to children all over the nation.
You must have
A computer, tablet, or video capable smart phone. If not built into your device, a camera and a microphone. A modern browser Current versions of Chrome, Opera, Firefox, or Edge Safari must be Version 11 or running on iOS 11 IE is not supported High-speed internet. Your upload and download speeds must be at least 650 kbps (.65 Mbps). Better than 1 Mbps is recommended. Test at one of these two sites
After you sign up, you can choose an open slot between the day after Thanksgiving through December 23rd.
Visits will be up to five minutes long, starting at 15 minute increments. Santa needs a break between visits!
Santa's helpers have identified a great set of questions that will make for a fantastic experience during the visit.
Just a user name, password, and secret answer. When you want to schedule a visit, we'll need general contact and payment information.
Our website security has been independently validated by third-party testing and we partner with professional Santas all of whom have current Nationwide Background Checks.
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